I have Outlook but it can't receive new emails - the online account is full.

 

If you keep running out of disk space on your web server account because Outlook does not clean up emails it already downloaded then you need to uncheck the "Leave a copy of messages on the server" feature shown below. That will clean up the excess email stored that you already downloaded and read in Outlook. It will not delete them from Outlook.

  1. Go to Tools/Accounts/select your email account.
  2. You need to turn off the ability to keep a copy of your email messages.
  3. Select the "Advanced" tab. Un-check the box next to "Leave a copy of messages on the server." 
  4. OR
  5. If you would like to keep a copy of your email messages on the Mail server but don't need to store everything forever, select the "Advanced" tab. Check the box next to "Leave a copy of messages on the server." and change the number of days to keep messages to only a day or two.
  6. If you have a blackberry/iphone and want to keep a day's worth of email then click on the "Remove from Server after 10 days" check box and change to 1 day.
  7. Click the "OK" button.
  8. Click the "Next" button on the Email Account Wizard, then click "Finished."

Note: For emails cleanup on the web server - login into DirectAdmin Control Panel. Click on Email accounts - put checkmark in the email account that has too much email. Select "Purge From" "Inbox" "older than 3 days".

that will clean it up.

Was this answer helpful?

 Print this Article

Also Read

How to change the present view preferences for Squirrelmail and Nutsmail

Question: I was wondering how to change the present view preferences for squirrelmail? Right...

Webmail problems with a graphic saying "Unsafe Image" where you would expect a picture in your email

If you are using the Webmail I encourage you to check out the Options to modify the look and...

My email account keeps filling up when I am forwarding emails.

Question: I am trying to figure out how to set up my email accounts so the emails are deleted...

Delete Email after download from email server - Outlook

Delete Email after Download To delete your message from the server after you download them to...

Can't login to email suddenly

This is the error I getThere was a problem logging onto your mail server. Your Password was...