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Frequently Asked Questions

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What is a Domain Name?

A domain name is a short phrase or abbreviation that describes your company or organization on the Internet. Your domain name is your website's Internet Address. A domain name is composed of two parts: the descriptive name (second level), and the suffix (top level). Here are some examples of domain names:
- expiry.com
- internic.net
- expiry.ca

 
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What is a URL

A URL, or Uniform Resource Locator, is the exact address of a website on the Internet. For example: http://www.expiry.com


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What is a Valid Domain Name?
A domain name can contain letters, numbers or hyphens. A domain name cannot begin or end with a hyphen. A domain name's maximum length is 67 characters including the suffix (example: expiry.com is 10 characters long).
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Why do I need a Domain Name?
Domain names that reflect the name of your business are an invaluable asset to your company (i.e. www.yourcompany.com). Having your own dot.com increases your name recognition, makes it easy for your customers to remember your address, indicates that you are a savvy Internet enthusiast, and helps brand your image. Eventually all dot.coms will be gone. All three-letter and number combinations have already been taken.
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How do I chose a Domain Name?
Make your domain name as memorable as possible. Make sure that it is easy to spell and pronounce. Having a name that is easy to remember increases your chance of success! The name you choose should not be confusing or infringe on any existing trademarks. Register a domain name that matches your business name or uses a keyword from your industry (or both!) Consider covering all angles with the registration of multiple domain names and having them all directed to your website. Obtain similar names to avoid competition. It is also wise to obtain misspellings of your domain name to keep others from taking advantage of typing and spelling errors.
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What Domain Extension Should I use?

You can choose: .com, .net and .org domains that The Internet Corporation for Assigned Names and Numbers (ICANN) administers. Countries also register domains ending in the abbreviation of the country such as .ca, .tv, .cc. There are also new domain suffixes that are administered by ICANN. These are .biz, .info, .name, .pro, .aero, .coop, .museum

When you choose a suffix (also known as a Top Level Domain or TLD) for your domain, you are determining a large portion of your corporate image. The most common domain suffixes are:

.com: is generally for commercial enterprises and considered the most valuable and common suffix on the Internet. Most businesses want a .com name, as it is the easiest for their clients/customers to remember.
.net: is mainly for networking or Internet Companies
.org: is used by nonprofit organizations or societies

There are also country registry suffixes. The three main types of country domain suffixes available are:

Second Level (national domain) - mycompany.us
Third Level (state/provincial domain) - mycompany.ca.us
Fourth Level (municipal domain) - mycompany.anaheim.ca.us

 
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Are there any hidden costs?

Absolutely not. We believe in a simple "no strings attached" domain name registration concept. You are provided with a domain name management user name and password that allows you to administer your domain name. Though we can provide them, you are free to use the website designer and hosting service of your choice without further obligation to us.

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Can I transfer my name?
Of course you can, and it is very simple. All you have to do is fill out our order form using the domain name(s) that you want to transfer and the number of years you would like to have for each. When we get the information we will email/fax you to confirm your request as an added security. After that you will receive another email/fax from your existing domain name registrar confirming that you really want to transfer your domain, and then you are done. You can now enjoy your Internet presence with all the excellent services Expiry provides.
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What happens after my registration period ends?
Domain names can be registered for a maximum of ten years. 90 days before your domain name is set to expire, we will send you a renewal notice. You have first rights to renew the domain name before the expiration date.
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What is URL Forwarding?
If you already have a website operating on the Internet, you can request us to automatically forward the domain name you register with us to your already existing website address. This way, you have more than one address going to the same website on the Internet.
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What is Email Forwarding?
The Email Forwarding service we provide allows you to create up to 50 usernames (yourname@yourdomain.com) and then forward all emails sent to that username at your domain to your already existing email account.
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What is Hosting?
After a website is built, you will need a place to store the pages for quick response to the viewer when they browse to your site. Our server facilities contain state-of-the-art equipment to provide our hosting clients with the best possible hosting solutions to meet their website needs.
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How do I activate my Domain Name?
When your domain name application has been approved and accepted, your domain name will be parked on our site, free of charge. You will also be given a password and access to a domain name management tool that allows you to set up hosting, modify contact information, etc.
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Where do I send my content?

When you have put together a package containing your content, photos, and logo (if applicable) you can send it electronically to: content@expiry.com or mail to our Canadian Address:

Expiry Corporation
#102-1708 Dolphin Avenue
Kelowna, B.C. V1Y 9S4

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What if a Domain Name is gone?
Every organization/corporation on the Internet must have a unique domain name. If another organization/corporation has already reserved your domain name, you will have to choose another. Some possibilities to consider when choosing a new domain name:
· change the abbreviation of your name
· add an "inc", "intl", "ltd", etc to your domain name
· expand your domain name, e.g. if your company is "Your Company Corporation", try yourcompany.com, yourcompanycorp.com, yourcompanycorporation.com etc.
· add a hyphen to your domain name or change the suffix.

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