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Password is correct but still cannot log in Sitebuilder Print

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There is a little chance that a special character like “%” in your password prevents Sitebuilder from validating your login. There has been such a bug recently on some servers.

In order to resolve this try changing your password for DirectAdmin. This can be done from your Customer’s area, My account, Manage – next to your account’s name.

If this does not resolve the issue, please post a support ticket in the SiteBuilder category in your Help Desk. Our support team will do their best to resolve your issue asap.


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