Change Host Records - Forward, Redirect or Point Your Domain/Sub-Domain

How do I forward, redirect or point my domain or sub-domain to my new Website Builder site?

If you are using our default nameservers, you can forward, redirect or point your domain by following the below steps:

  • Log into your account.
  • Select the menu option Domains > My Domains.
  • Click on a domain name.
  • Click on Host Records or select Host Records from the drop-down list.  If the Host Records option is not available to you, it could mean that your domain name is not using our DNS servers.  To change this, please see the article, How to change domain nameservers (DNS).

If you are using our nameservers, you can forward, redirect or point your domain by following the below steps:

  • Log into your account.
  • Locate the section Labeled Manage My Domains
  • Click Manage under Domains
  • Click on a domain name.
  • Click on Edit next to Host Records  If the Host Records option is not available to you, it could mean that your domain name is not using our DNS servers.  To change this, please see the article, How to change domain nameservers (DNS).

Host Records are displayed in the following format:
Host Name Record Type Address
www A (Address) 98.124.198.1
@ A (Address) 98.124.198.1
* A (Address) 98.124.198.1

There are three Host Names that you should configure for your main website:

  • WWW: Points www.example.com to the address specified.
  • @ (none): Points the domain with no www. (e.g., if you typed example.com instead of www.example.com).
  • * (all others): Points [anything].example.com to the address specified (e.g., uuu.domain.com or website.domain.com).

These are the different Record Types:

  • A (Address): Points the host name to an IPv4 address (e.g., 192.168.0.1).
  • AAAA (Address): Points the host name to an IPv6 address (e.g., 3ffe:1900:4545:0003:0200:f8ff:fe21:67cf).
  • CNAME (Alias): Points the host name to another hostname (e.g., ehost-services117.com).
  • URL Redirect: Forwards the host name directly to the website specified.
  • URL Frame: Forwards the host name to the website specified, but keeps your domain in the address bar.
  • TXTUsed to set a text host record, such as an SPF record

    (see How to Add SPF or TXT Records on Domains).

There is a Limit of 15 Host Records for each domain.  If you require the limit to be raised please submit a support ticket with the domain name, and what to raise the limit to.

Sub-domains can also be set through this interface.  For example, if you wanted to set up the sub-domain mail.example.com to point to the IP address 192.168.0.1, you would enter it as follows:

Host Name Record Type Address
mail A (Address) 192.168.0.1

You may have to click the "New Row" button to set additional host records.

Tips for deciding which type of forwarding to use:

If you want your domain name to stay in the address bar of the browser use URL Frame.  This hides the true address of the website to which your domain is forwarding (e.g., if you're forwarding www.example.com to http://www.example.org/www/images/website the address that will appear in the browser would be http://www.example.com).

Note:
 When the user clicks on a link, your domain will no longer appear in the address bar.  Sometimes if you are forwarding your website in a frame it may cause problems with navigation or the scripting on a website.

If you simply want your domain to point to a different website, use URL Redirect.  This forwards the domain to the other website and the domain you are forwarding will not appear in the address bar.  This may be useful if you have a main company domain, and have a few other domains that you want to point to the main domain.

If you are unsure you can always try both and see what suits you best.

Was this answer helpful?

 Print this Article

Also Read

Frequently Asked Questions

Who is Website Builder aimed at? Website Builder is aimed at helping small business users...

Web Site Builder Requirements

What are the system requirements for Website Builder? Web Site Builder Requirements: Website...

Website Builder Quick Start Guide

Getting Started: When you start up for the first time, this screen is what you will see on the...