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Why Expiry does not offer large hosting accounts. Print

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I understand the space issue. That is why we have larger plans with more space that cost more money. Over 95% of our clients are happy with the Starter Package and the 101MB disk space limit because the average website is only 6MB disk space. Some people just need more space and we understand that completely - unfortunately space on a web server is not cheap. I know I can install low cost terabyte drives - that is not the problem - the problem is how long it takes to back up data on a daily basis for the benefit of everyone in case of a hard drive crash.

At the moment I back up about 30GB of data per web server per day but the back takes about 2 hours to do 30GB so a terabyte of data would take over 30 hours - there just isn't that much time in a day so we enforce the limited space thing to ensure that our servers don't get clogged with garbage. Backups also slow the web server down to a crawl and I really want everyone to have a positive hosting experience without being slowed down by backups. Hard drives are a bit like closets - if we aren't forced to clean them up we use them to store all of our junk. For those that sincerely need more space - paying more to use it is a fair exchange.

I imagine that if you are moving to a host that promises unlimited disk space then you probably won't get proper backups on a daily basis. Of course this is never a real issue until you've lost all your work at least once. Me - I am obviously paranoid about backups. If I had a drive fail without a backup and they do fail regulary it would affect about 500 websites per server. That would become a real fiasco if I could not restore everyone's site to yesterday's backup. If you read the web hosting forums you read all kinds of horror stories about this happening all the time.

We would rather do a good job for those who appreciate our servers and backups than try to be everything to everybody else.

 


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